זום משיקה את ZoomMate: חבר הצוות הראשון המבוסס על בינה מלאכותית שנבנה כדי להפוך שיחות לעבודה שלמה

• ZoomMate , הזמין כיום באופן כללי,משלב חיפוש סוכני, מצגות ותוצרים שנוצרו על ידי בינה מלאכותית, וביצועאוטומטי Salesforce, Jira, Slack, ServiceNow ועוד

סן חוזה, קליפורניה, 1 ביוני 2026 (GLOBE NEWSWIRE) –

היום, זום Zoom Communications, Inc. (נאסד"ק: ZM) הכריזה על השקת ZoomMate, משטח עבודה מבוסס בינה מלאכותית סוכנית שנועד לעזור לאנשים לעבור משיחות במקום העבודה לביצוע מבלי לאבד הקשר לאורך הדרך. ZoomMate, המבוסס על מערכת חזון התפעול של זום שהוכרזה במרץ, מחבר הקשרים מבוססי שיחה באופן חי לחיפוש סוכני, ביצוע תזרימי עבודה, סוכנים בהתאמה אישית ויצירת תוכן מבוסס בינה מלאכותית.

Zoom launches ZoomMate: the first AI teammate built to turn conversations into completed work

• Generally availabletoday, ZoomMate combines agentic search, AI-generated presentations anddeliverables, and automated execution in Salesforce, Jira, Slack,ServiceNow, and more

SAN JOSE, Calif., June 01, 2026 (GLOBE NEWSWIRE) –

Today, Zoom Communications, Inc. (NASDAQ: ZM) announced the launch of ZoomMate, an agentic AI work surface to help people move from workplace conversations to execution without losing context along the way. Built on Zoom’s system of action vision announced in March, ZoomMate connects live conversational context to agentic search, workflow execution, custom agents, and AI content creation.

ZoomMate helps users overcome the friction introduced by fragmented tools and incomplete workflows by surfacing information across Zoom and connected business systems, creating deliverables from meeting and enterprise context, and coordinating follow-through across workflows without switching tools. This shift reflects Zoom’s long-term vision for a system of action that moves conversations into completed work.

“What drew me to Zoom was a simple truth: no other company sits where Zoom sits — at the center of every conversation where work decisions get made,” said Russell Dicker, chief product officer at Zoom. “ZoomMate is built on this insight. Before, during, and after the meeting, ZoomMate connects what was decided to what needs to happen next across every system where your work lives.”

“The market is moving away from isolated AI helpers and toward tools that can better connect decisions, data, and workflows across an organization,” said Melody Brue, vice president and principal analyst at Moor Insights & Strategy. “Many AI offerings operate on the edges of work, with limited access to the real-time context affecting decisions. ZoomMate approaches this differently because it sits inside the conversations where those decisions unfold. This can give it live business context and help make its recommendations more grounded in the work that teams are actually doing.”

ZoomMate capabilities: Search, orchestrate, and complete

ZoomMate introduces advanced agentic AI capabilities that help teams move from insight to completion.

Agentic Search: Bring enterprise knowledge into every conversation

• ZoomMate helps userssearch across Zoom, the web, and third-party systems to find the mostrelevant information for a project, account, ticket, policy, or businessquestion.
• By connecting to datasources such as ServiceNow, Salesforce, and Workday, and indexing acrossusers’ integrated enterprise systems, ZoomMate can surface informationfrom enterprise files, including customer records, open issues, servicetickets, knowledge articles, project updates, files, and other businesscontent.
• Relevant context fromZoom Meetings, Phone, Chat, and other connected collaboration platforms —including Google and Microsoft — can be directly integrated into the flowof work, so users always have what they need without switching tools or breakingfocus.
• Results are groundedin the organization's connected knowledge and designed to respectenterprise access controls, permissions, and governance.
• Unlike enterprisesearch tools that index documents alone, ZoomMate connects the files, therecords, and the conversations behind them.

Orchestrate: Coordinate follow-through across teams, apps, and systems

• ZoomMate’s agenticlayer enables proactive coordination and execution across systems,combining AI workflows with intelligent agents that can act, learn, andadapt within enterprise environments.
• Agents can monitorongoing projects, identify next steps from meeting context, andautomatically initiate follow-up actions, ensuring continuity fromconversation to completion.
• Coordinates real-timetask execution across meetings, apps, and systems to turn recurringprocesses into repeatable workflows.
• Schedules events inGoogle Calendar or Microsoft Outlook and routes requests to appropriatesystems.
• Updates records,creates follow-up tasks, drafts customer communications, and triggersonboarding or support workflows.
• Reduces handoff gapsby connecting conversational context with execution.

Complete: Turn meetings and enterprise context into finished deliverables

• ZoomMate turnsmeetings into finished work, automatically creating presentations,documents, spreadsheets, reports, and project plans from meetingconversations and enterprise context so teams can move from discussion toexecution faster.
• Leveraging Zoom's AIProductivity Suite, ZoomMate can update deliverables as decisions evolve,keeping plans, documents, and other outputs current in real time withoutmanual syncing.
• Unlike AI tools thatsolely rely on prompts or manual context, ZoomMate understands what wasdiscussed to generate grounded, relevant outputs directly from meetingcontext, delivering content in the form of presentations, documents, andspreadsheets.

How teams can use ZoomMate

ZoomMate integrates into existing team workflows to provide real-time assistance and continuity from the first meeting to the final deliverable. By connecting conversational context with enterprise data, teams can automate repetitive administrative tasks and focus on high-value execution.

• Knowledgeworkers: Users can ask ZoomMate to pull key information from Google Docs,open Jira issues, and surface recent Slack discussions before a meetingstarts. Then, they could ask ZoomMate to manage and schedule events inGoogle Calendar or Outlook without having to hunt down each person’savailability. And finally, ZoomMate can help users track down specificinformation across various documents and data sources, such as GoogleDrive and SharePoint, for project updates, while using the conversation asthe source of truth.
• Sales teams: ZoomMate can retrieveaccount details from Salesforce before a call, update opportunity recordsimmediately after, and draft follow-up proposals using the meetingtranscript, without the rep switching applications.
• Product andengineering teams: ZoomMate can pull project background from Google Docs, identifyopen Jira issues, surface relevant discussions from collaboration tools,and turn action items into structured plans or status updates that reflectthe latest decisions.
• HR and operationsteams: ZoomMatecan answer general policy questions from connected knowledge bases, routeemployee requests to the appropriate system, and automatically triggeronboarding workflows when a new hire's start date is confirmed.

Conversations as the orchestration layer for modern work

As AI becomes embedded across workplace software, the next challenge is not simply generating more content or summarizing more meetings — it is helping teams complete the work that conversations create. Zoom believes that conversations are the context layer for modern work because they capture decisions, intent, approvals, objections, and next steps that drive meaningful business outcomes.

ZoomMate is built around that idea. By connecting conversational context with enterprise systems and agentic execution, ZoomMate helps teams move from discussion to action without rebuilding context across disconnected tools. It reflects Zoom’s broader platform vision: a conversation-centric system of action where live collaboration becomes completed work.

ZoomMate is available today for online and direct customers in North America, starting at $20 per user per month with included AI credits. Availability for additional industry verticals and regions, including EMEA and APAC, is expected to roll out later this year.

*Note: While ZoomMate is generally available, it may not be accessible to all users right away, as it is being rolled out gradually.

About Zoom

Zoom (NASDAQ:ZM) is a system of action for modern work, turning live collaboration into completed results. From entrepreneurs to global enterprises, customers choose Zoom to seamlessly collaborate, communicate, and drive outcomes across meetings, phone, contact center, and more — all with the built-in assistance of Zoom AI. Founded in 2011, Zoom is headquartered in San Jose, CA. For more information, visit zoom.com.

Zoom Public Relations
Lacretia Nichols
[email protected]

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