Zoom Workplace for Frontline זמין כעת כדי לשפר את התקשורת במשמרת ואת ניהול העבודה לעובדים בשטח

סן חוזה, קליפורניה, 16 באפריל 2025 (GLOBE NEWSWIRE) –

Zoom Communications, Inc (נאסד"ק: ZM) הכריזה היום על השקת Zoom Workplace for Frontline, פתרון שפותח באופן ייעודי קודם כל למכשירים ניידים שפותח את השימוש ביכולות של סוכני Zoom AI Companion עבור כל העובדים בשטח ועבור המנהלים עם מנויים בתשלום ל-Zoom. Zoom Workplace for Frontline נועד לייעל כלי תקשורת וניהול עבודה במשמרת כדי לעזור לעובדים בשטח, החל בקמעונאות וייצור ועד שירותי בריאות וכוחות מענה ראשוני, להספיק יותר, לעשות עבודה טובה יותר ולחזק מערכות יחסים.

Zoom Workplace for Frontline now available to improve on-shift communications and work management for frontline workers

SAN JOSE, Calif., April 16, 2025 (GLOBE NEWSWIRE) –

Today, Zoom Communications, Inc. (NASDAQ: ZM), announced the launch of Zoom Workplace for Frontline, a purpose-built mobile-first solution that unlocks agentic Zoom AI Companion skills for all frontline workers and managers with paid Zoom accounts. Zoom Workplace for Frontline is designed to streamline on-shift communications and work management tools to help frontline workers—ranging from retail and manufacturing to healthcare and first responders—get more done, do better work, and strengthen relationships.

“Our mission of delivering an AI-first open work platform isn’t just limited to knowledge workers; we’re also thinking about how we can address the needs of frontline workers, who represent over 80% of the global workforce,” said Smita Hashim, chief product officer at Zoom. “Zoom Workplace for Frontline empowers frontline workers to stay connected, access critical information on the go, and streamline daily tasks – ultimately fostering a more engaged, productive, and connected workforce.”

Key features of Zoom Workplace for Frontline include:

On-shift communications:

• Real-time activityfeed on Zoom’s mobile app: Enables workers to access criticalshift communications and resources, and tasks at hand to get the job donequickly.
• Auto-generatedon-shift chat groups: Instantly connects employees, clearlyidentifying on-floor workers and managers, and removes the tedious task ofmanually creating new chats for every shift.
• Push-to-talkfunctionality: Enablesseamless real-time voice communication at the push of a button.

Work management capabilities:

• Shift swapping: Allowsemployees to request and manage shift swaps directly from their mobiledevices.
• Task management: Streamlineswork assignments and progress tracking for improved efficiency with ZoomTasks.
• Shift summaries: Provides anoverview of key conversations, pending tasks, and other important updatesfor the incoming shift. Enables shift managers to have oversight on shiftprogress, attendance, and task reports.

Zoom AI Companion:

• Automatic shiftreporting: AI-generatedshift discussion summaries, attendance reports, and task reports expediteshift handoffs.
• Smart, naturalsearch: Accessinformation trained on knowledge bases.
• Automatic translation: Chat messages inthe user’s preferred supported language.

To learn more about Zoom’s commitment to frontline workers, click here.

About Zoom

Zoom’s mission is to provide one platform that delivers limitless human connection. Reimagine teamwork with Zoom Workplace — Zoom’s open collaboration platform with AI Companion that empowers teams to be more productive. Together with Zoom Workplace, Zoom’s Business Services for sales, marketing, and customer care teams, including Zoom Contact Center, strengthen customer relationships throughout the customer lifecycle. Founded in 2011, Zoom is publicly traded (NASDAQ: ZM) and headquartered in San Jose, California. Get more information at zoom.com.

Zoom Public Relations
Bridget Moriarty
[email protected]

*** הידיעה מופצת בעולם על ידי חברת התקשורת הבינלאומית GlobeNewswire